Right choice for New Car Service
The simple truth is that you are free to decide where your vehicle is serviced, maintained and repaired, at competitive prices
Thinking of snapping up a bargain at the end of year car sales or want to welcome in the new year by having your new car serviced? Here is some sound advice from ATS Automotive in Hobart.
Aquiring a new car is one of the most significant investments you'll make, so it is logical to make sure to ensure its proper care. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
The simple truth is that you are free to decide the best mechanic to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Dealers cannot force you to bring a new vehicle back to the dealer you bought it from for service or repairs. Provided the work is undertaken to the manfufacturers specifications by an acceptably skilled person and uses tolerable quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every ATS Automotive mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means ATS Automotive mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. ATS Automotive will also only ever use fluids and lubricants that meet the specifications of the original carmaker.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end.
Make sure you are aware of the diversity between manufacturer, statutory and express warranties to avoid making the wrong choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be over-ridden by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be on the watch for new car dealers who try to incorporate “express” or “extended” warranties, often for free, at the time of sale. Much of the time these ‘other’ warranties may include quite comprehensive restrictions or provisions, and are not always what they seem. Many times these warranties provide barely any additional benefits not already granted by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular new car dealership.
Such warranties are very unlikely to focus on the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will need to go to get your car serviced or higher waiting times due to fewer available 0 or mechanics.